Major Industrial Supply Company Offers Jobs for Veterans!
Since 1941, MSC has set the industry standard for quality, selection and customer service. More than half century later, our dedication to these standards has made us one of the nation’s leading distributors of metalworking & MRO industrial supplies, with over 500,000 products.
Our Quality systems employ documented, measurable processes that support our mission to be the best. Each process output is reviewed continuously by our staff of QA auditors and technicians. Statistical tools are employed that give us directional focus to continually improve what we do to support our customer. Out of limit process yields or discrepant conditions trigger corrective action.
MSC Industrial Supply uses a variety of quality measurements in different areas of the Company, especially in our Customer Fulfillment Centers (CFC). “Internal” measures include inbound item accuracy, inventory, stocking location and outbound package accuracy. “External” or customer-reported measures include customer comment cards, customer returns and on-time delivery. Quality metrics are audited continuously and the results are reviewed with Senior Management weekly.
One of Many Available Positions..
Branch Manager
JOB DESCRIPTION
Manages branch sales force to maximize profits and minimize expenses. Ensures the achievement of branch sales/profit goals. Ensures the profitable growth of the business and increasing market penetration and the development, retention and value of existing accounts. Develops great/diverse talent, management/financial control plans and actions plans to secure successful execution of branch and people performance.
RESPONSIBILITIES
Manages branch sales force to maximize profits and minimize expenses.
Ensures the achievement of branch sales/profit goals.
Assesses area potential and develops annual branch business plans to ensure development of current business.
Develops and cultivates good customer relations via face-to-face contact.
Responds to customers’ needs, consistent with MSC standards, culture, and business practices.
Identifies and implements solutions to customers’ needs/problems.
Participates/encourages quality assessment, profitability, and improvement activities.
Generates relevant reports for Market Managers and MSC management as needed.
Takes corrective action as needed.
Identifies, develops, and implements new value adds for the company.
Tailors local branch strategy to align with MSC corporate marketing strategy.
Utilizes all MSC Direct assets to maximize growth including, but not limited to, other titles, direct mail.
Teaches and promotes MSC culture.
Performs all duties inherent in the role of MSC Manager as defined by the MSC Code of Conduct.
Drives the MSC Culture in the branch and throughout the company to ensure unity of purpose and fulfillment of MSC’s Mission.
Apply to all MSC available Positions Here.
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